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Custom app checklist Open the questions to ask before launch

CUSTOM APP / BEFORE YOU RELY ON IT

Move quickly.
Check the essentials.

A practical conversation for any custom app, however it was built. Use these questions to plan for everyday use and long-term care.

01 / SECURITY

Protect access.

  • Credentials: Are secrets kept out of code, with access limited and a way to rotate them?
  • Infrastructure: Who configures, patches, and reviews the environment?
02 / MAINTAINABILITY

Make change repeatable.

  • Enterprise platform: Does the app fit your organization’s supported tools, identity, and operating standards?
  • CI/CD deployments: Are changes reviewed, tested, and deployed through a repeatable process with a rollback plan?
03 / RELIABILITY

Prepare for the unexpected.

  • Testing & monitoring: Have real workflows, failure cases, and expected load been checked? Who receives alerts?
  • Backups & recovery: Can you restore the app and its data, and has that recovery been tested?
04 / DATA PROTECTION

Know where data goes.

  • Access & privacy: What data is collected, who can see it, and which outside services receive it?
  • Retention & deletion: How long is data kept, and how is it removed when no longer needed?
05 / OWNERSHIP

Plan beyond launch.

  • Code & documentation: Can your team access the source, accounts, and instructions needed to run and change the app?
  • Support & running costs: Who handles fixes and updates, and how will hosting and usage costs be tracked?

Have something in mind?

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